Policies

No Refund Policy for Custom Apparel and Items

Thank you for choosing our business for your custom apparel and items. We take pride in providing personalized products tailored to your unique preferences. As these items are specially created to your specifications, we would like to inform you of our No Refund Policy for custom orders. Please review the following details:

  1. Customized Nature: Our custom apparel and items are made specifically for you, featuring designs, sizes, colors, and other details that are personalized according to your preferences. Due to the unique nature of these products, we cannot resell them to other customers.

  2. Accuracy of Information: It is essential to carefully review and double-check all details provided for your custom order, including text, artwork, sizing, and other specifications. We rely on the accuracy of the information you provide to ensure your satisfaction with the final product.

  3. Quality Assurance: We have strict quality control measures in place to ensure that every custom item meets our high standards. We use premium materials and employ skilled craftsmen to create your custom apparel and items with utmost care and attention to detail.

  4. Order Confirmation: Before proceeding with production, we will provide you with an order confirmation that includes all the relevant details of your custom order. Please review this confirmation thoroughly to ensure that all information is accurate and meets your expectations. Once you approve the order confirmation, production will begin.

  5. Modifications and Corrections: If you notice any errors or discrepancies in the order confirmation, please contact our customer support team immediately. We will do our best to accommodate reasonable modifications or corrections within a specified timeframe before production begins.

  6. Non-Refundable Policy: Due to the personalized nature of custom orders, we are unable to offer refunds or exchanges once production has started or the order has been approved. This policy helps us maintain fairness to our customers and cover the costs associated with custom production.

  7. Defective or Damaged Items: In the rare event that your custom item arrives defective or damaged, please contact our customer support team within a reasonable timeframe, providing necessary details and supporting evidence. We will assess the situation and work with you to find a suitable solution, such as providing a replacement or store credit.

We understand the importance of your satisfaction and strive to exceed your expectations. Our goal is to deliver a high-quality custom product that reflects your vision. Should you have any questions or concerns regarding our No Refund Policy for custom apparel and items, please reach out to our customer support team, and we will be happy to assist you.

Daisy Mae Creations, LLC cannot be responsible for lost shipments.

For all items excluding custom orders, our return policy is 30 days from purchase and must be in original condition with proof of purchase. Due to our competitive pricing, including free shipping, all returns will not include shipping fees.

Policy: Refusal of Service for Inappropriate Custom Apparel

At our business, we strive to maintain a positive environment for all our customers and proudly support the 1st Amendment. We are committed to upholding ethical and moral standards, and as such, we have implemented a policy to refuse service for the creation of custom apparel that contains inappropriate content that goes against our morals and values. We believe in treating everyone with respect and ensuring that our products align with our values.

  1. Definition of Inappropriate Content: Inappropriate content refers to any text, images, symbols, or designs that are offensive, derogatory, discriminatory, explicit, violent, hateful, or otherwise inconsistent with promoting respectful American Patriot values and beliefs. This includes content that is discriminatory based on race, ethnicity, gender, religion, or any other protected characteristic.

  2. Evaluation and Discretion: Our team carefully evaluates all custom apparel requests to ensure that they meet our content guidelines. We reserve the right to refuse service and cancel any order that violates our policy on inappropriate content. Our decision is based on our professional judgment and commitment to maintaining a safe environment.

  3. Communication and Alternatives: If we identify any content in a custom apparel request that we deem inappropriate, we will promptly notify the customer and explain the reasons for refusal. We may suggest alternative design options that align with our guidelines or offer guidance on modifying the design to make it acceptable.

  4. Respect for Freedom of Expression: While we value freedom of expression, we also recognize the responsibility that comes with it. We aim to strike a balance between allowing creative expression and ensuring that our products do not perpetuate harm others. We reserve the right to make decisions in alignment with our policy and values.

  5. Refund and Cancellation: If an order is refused due to inappropriate content, we will cancel the order and refund the customer accordingly. Our commitment to quality and customer satisfaction remains unchanged for all other custom apparel orders.

We believe that promoting positivity, respect, and protecting our American values are essential in our business practices. We appreciate your understanding and cooperation in adhering to our policy on refusing service for inappropriate custom apparel. If you have any questions or concerns, please feel free to contact our customer support team, and we will be happy to assist you.

 

Thank you for your understanding and support.

Your team at Daisy Mae Creations!

Our story

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